Terms and Conditions for ImgEdify

# Terms of Service for Imgedify

Last Updated: December 20, 2024

## 1. Introduction

Welcome to Imgedify (https://imgedify.com). By accessing or using our AI-powered image and video generation platform, you agree to be bound by these Terms of Service ("Terms").

## 2. Services Description

### 2.1 Core Services
Imgedify provides:
- AI-powered image generation and style transfer
- AI-powered video generation and editing
- Professional image and video editing tools
- Multiple AI model support (GPT-Image-1, Nano-Banana, Sora-2, Veo-3)
- Cloud storage for generated content
- Batch processing capabilities
- API access for developers

### 2.2 Service Tiers
We offer different service tiers:
- Free: Basic features with limited usage and public content sharing
- Essential: Enhanced features for individual creators with private content
- Pro: Advanced features for professional users with private content
- Business: Enterprise-grade solutions for teams with private content

### 2.3 Content Privacy by Tier
- Free users: Content may be publicly visible and shareable
- Paid users: Content remains private by default with optional public sharing
- All users: Can request removal of public content at any time

## 3. User Accounts and Security

### 3.1 Account Requirements
- Users must provide accurate registration information
- One account per user unless explicitly authorized
- Users are responsible for maintaining account security
- Minimum age requirement: 13 years
- Free users consent to public content sharing by using the service

### 3.2 Account Security
- Users must protect their login credentials
- Report unauthorized access immediately
- Regular security audits are conducted
- Two-factor authentication is recommended

## 4. Subscription and Payments

### 4.1 Payment Processing
- All payments are processed securely through Stripe
- We accept major credit cards and other payment methods supported by Stripe
- Payment information is handled by Stripe and subject to their terms
- We do not store complete payment information on our servers

### 4.2 Subscription Terms
- Subscriptions are billed monthly or annually
- Pricing is as published on our website
- Usage limits apply based on subscription tier
- Automatic renewal unless cancelled
- Subscription changes take effect immediately
- Proration applies for upgrades and downgrades

### 4.3 Subscription Management
- Manage your subscription through Stripe Customer Portal
- Access billing history and invoices through Stripe
- Update payment methods through Stripe's secure interface
- Cancel subscriptions anytime through the customer portal

### 4.4 Refund Policy
- 7-day money-back guarantee for new subscriptions
- Refunds are processed through Stripe Customer Portal
- Pro-rated refunds not available for mid-cycle cancellations
- Refund requests must be submitted through Stripe Customer Portal
- Abuse of refund policy may result in account termination
- Refunds are processed within 5-10 business days

## 5. Content Rights and Usage

### 5.1 User Content
- Users retain ownership of their original images and videos
- Users grant Imgedify license to process and store content for service delivery
- Users responsible for having rights to uploaded content
- Users must comply with copyright and intellectual property laws

### 5.2 AI-Generated Content
- AI-generated images and videos belong to the user who created them
- Users may use generated content for personal and commercial purposes
- Generated content is subject to the same legal restrictions as original content
- Users are responsible for ensuring generated content complies with applicable laws

### 5.3 Public Sharing and Free User Content
**Free Users:**
- By using our free service, you consent to the public sharing of your generated content
- Free users' generated images, videos, and prompts may be displayed in our public gallery
- Free users' content may be used for promotional purposes and platform demonstrations
- Free users' content may be featured in our marketing materials and social media
- Free users' content may be used to improve our AI models and platform features

**Paid Users:**
- Content created by paid subscribers remains private by default
- Paid users can choose to make their content public through sharing options
- Private content is not displayed in public galleries without explicit user consent

**Public Content Rights:**
- Publicly shared content may be viewed, downloaded, and used by other users
- We may feature publicly shared content in our marketing materials and social media
- Public content may be used to improve our AI models and platform features
- Users can request removal of their public content at any time
- Once content is publicly shared, we cannot control how other users may use or share it

### 5.4 Platform Content
- AI models and processing algorithms are Imgedify property
- Style presets and templates may be shared based on user preferences
- Commercial use rights vary by subscription tier
- Attribution requirements apply where specified

### 5.5 Content Restrictions
- No adult, offensive, or prohibited content
- No content that violates copyright or intellectual property rights
- No content that promotes violence, hate speech, or illegal activities
- No content that infringes on third-party rights

## 6. Usage Guidelines

### 6.1 Acceptable Use
- Legal and authorized content only
- Respect copyright and intellectual property rights
- No adult, offensive, or prohibited content
- Fair usage of platform resources
- Responsible use of AI generation capabilities
- Compliance with applicable laws and regulations

### 6.2 Prohibited Activities
- No unauthorized automated access or API abuse
- No reverse engineering of our technology
- No reselling of our services without permission
- No interference with platform operation
- No attempts to circumvent usage limits
- No generation of harmful or illegal content
- No impersonation or fraudulent activities

## 7. Data Storage and Processing

### 7.1 Storage Duration
- Free tier: 7 days storage (content may be publicly visible)
- Essential: 30 days storage (private by default)
- Pro: 90 days storage (private by default)
- Business: Permanent storage (private by default)

### 7.2 Content Visibility
- Free users: Generated content may be stored and displayed publicly
- Paid users: Content stored privately unless explicitly shared
- Public content: May be featured in galleries, marketing materials, and social media
- Private content: Only accessible to the account owner

### 7.3 AI Processing
- Images and videos processed using advanced AI technologies
- Processing times vary by content complexity and model used
- Multiple AI models available (GPT-Image-1, Nano-Banana, Sora-2, Veo-3)
- Batch processing limits apply by subscription tier
- Regular maintenance windows may affect service availability

### 7.4 Content Processing
- Your content is processed to provide AI generation services
- Processing logs are maintained for service improvement
- Content may be temporarily stored during processing
- Generated content is delivered through secure channels

## 8. Privacy and Data Protection

- Detailed in our Privacy Policy: https://imgedify.com/privacy-policy
- GDPR and CCPA compliance
- Data encryption in transit and at rest
- Regular security updates and monitoring

## 9. Intellectual Property

### 9.1 Platform IP
- Software, AI models, and interfaces are Imgedify property
- Style presets are licensed, not sold
- API usage subject to separate terms
- Brand assets protected by trademark

### 9.2 User IP
- Users retain rights to original content
- Generated content subject to usage terms
- Collaborative features respect all parties' rights
- Dispute resolution process available

### 9.3 Public Content Rights
- Free users grant Imgedify license to use their content for promotional purposes
- Public content may be used in marketing materials, social media, and platform demonstrations
- Users can request removal of their content from public displays
- Once content is publicly shared, we cannot control how other users may use it
- Public content may be used to improve our AI models and platform features

## 10. Service Level Agreement

### 10.1 Availability
- 99.9% uptime guarantee
- Scheduled maintenance with advance notice
- Emergency maintenance when required
- Status updates via status.imgedify.com
- API availability monitoring and alerts

### 10.2 Support
- 24/7 support for Business tier
- Priority support for Pro tier
- Standard support for other tiers
- Response times vary by issue severity
- Support available via email and customer portal

### 10.3 AI Service Performance
- AI processing times vary by model and content complexity
- No guarantee of specific processing times
- Service may be temporarily unavailable during model updates
- Quality of AI-generated content may vary

## 11. Termination

### 11.1 User Termination
- Cancel subscription anytime through Stripe Customer Portal
- Data retained per storage policy after cancellation
- Export options available for your content
- No refund for partial months
- Account access continues until end of billing period
- Free users: Public content may remain visible after account termination
- Paid users: Private content remains private after account termination

### 11.2 Platform Termination
- We may suspend accounts for violations of these terms
- Notice provided when possible
- Appeal process available
- Data handling post-termination according to privacy policy
- Immediate termination for severe violations

## 12. Changes to Terms

- Terms may be updated periodically
- Users notified via email of significant changes
- Continued use implies acceptance
- 30-day notice for material changes

## 13. Governing Law

- Terms governed by United States law
- Disputes resolved in US courts
- Arbitration option available
- Class action waiver

## 14. Contact Information

For any questions about these Terms:
- Email: [email protected]
- Response Time: Within 24 hours
- Support Hours: 24/7 for urgent issues
- Stripe Customer Portal: For payment and subscription management
- Website: https://imgedify.com

## 15. Dispute Resolution

- Disputes will be resolved through binding arbitration
- Arbitration will be conducted in the United States
- Class action waiver applies
- Individual disputes only

## 16. Limitation of Liability

- Imgedify provides services "as is"
- No guarantee of specific results from AI generation
- Limitation of liability for service interruptions
- Users responsible for their use of generated content

By using Imgedify, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.